Last Updated: April 7th, 2025
Welcome to ScheduleHero.AI (“ScheduleHero”, “we”, “our”, or “us”). By using our website and services, including any voice-based AI features, appointment tools, or CRM integrations (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, do not use our Service.
1. Eligibility
You must be at least 18 years old and legally authorized to enter into binding agreements to use ScheduleHero.
2. Description of Service
ScheduleHero is an AI-powered voice assistant platform that enables small businesses to automate call handling, follow-ups, rebooking, and lead activation. The Service may integrate with third-party calendars, booking tools (e.g., Google Calendar, Square, Calendly), and CRM systems.
Beta Notice: Certain features are in beta and may change, experience interruptions, or be removed at any time.
3. AI Call Handling
By using ScheduleHero, you authorize our AI system to:
• Make and receive voice calls on your behalf
• Store audio recordings and transcripts
• Follow up with your leads using automated voice interactions
You are solely responsible for ensuring your use complies with telecommunications laws in your region (e.g., consent requirements, call disclosures).
4. Consent to Communications
By submitting your phone number or using ScheduleHero’s Services, you consent to receive automated voice and/or SMS communications, including those powered by artificial intelligence. You may opt out of marketing messages by replying STOP at any time.
5. Account Access & Responsibility
You are responsible for:
• Providing accurate business information
• Maintaining the confidentiality of your account credentials
• Ensuring your AI configurations do not violate your customers’ rights
We are not liable for any misuse of your ScheduleHero account by authorized or unauthorized users.
6. Subscription & Payment Terms
By enrolling in a paid plan (including Founding Access), you agree to pay all applicable fees as disclosed at purchase.
• Monthly Plans: Billed on a recurring basis unless canceled
• Lifetime Access: One-time payment, non-refundable, with access to all included features at the time of purchase
• We reserve the right to change pricing with notice for future purchases (not retroactively)
7. Cancellation & Refunds
You may cancel your subscription at any time via your account portal. All payments are non-refundable, including Founding Access and AI usage credits, unless required by law.
8. Acceptable Use
You agree not to:
• Use ScheduleHero for unlawful, deceptive, or abusive purposes
• Impersonate others or misrepresent your business
• Use the AI call system to harass, spam, or deceive customers
• Resell or white-label the platform without written permission
Violations may result in account suspension or termination.
9. Intellectual Property
All content, features, designs, voice assets, and branding on ScheduleHero are the intellectual property of ScheduleHero.AI. You may not copy, reproduce, resell, or reverse engineer any part of the platform.
10. User Feedback
Any feedback, suggestions, testimonials, or improvement ideas you submit may be used by ScheduleHero freely, without compensation or limitation, to improve or promote the platform.
11. Disclaimers & Limitation of Liability
ScheduleHero is provided “as is” without warranties of any kind. We do not guarantee:
• 100% accuracy of AI call handling
• Seamless integration with third-party services
• Uptime or uninterrupted system availability
We are not liable for indirect, incidental, or consequential damages, including missed appointments or lost revenue.
12. Cookie & Tracking Policy
We use cookies, ad pixels, and tracking technologies to personalize content, measure campaign performance, and enhance the user experience. By using the ScheduleHero website, you consent to our use of cookies and tracking tools.
13. Modifications
We may update these Terms from time to time. Your continued use of the Service after changes are published constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of the State of Wyoming, United States of America, without regard to its conflict of law principles.
Section 15: User Indemnification
You agree to indemnify and hold ScheduleHero LLC harmless from any claims, damages, or legal costs arising from your use of the Service, including but not limited to violations of telecommunications laws, customer privacy violations, or misuse of AI voice features.
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📩 For questions, contact: [email protected]